Policies – Lia de Lyon Art

Policies

STORE POLICIES

Shop Policies
Processing Time
  • I aim to have all orders processed within 5-8 business days!

Shipping Time

  • All of my items are shipped through USPS and therefore is dependent on the speed and capacity of the post office. There may be delays and additional shipping times during holiday seasons and federal holidays.
  • Regarding stolen goods, refunds, and cancellations, once the item is marked as "delivered" are considered delivered.

Shipping and Delivery Address

  • The buyer is expected to provide accurate and up-to-date shipping information. Please double check your address for accuracy before placing your order. Items delivered to inaccurate or incomplete addresses are not guaranteed a full refund.

Returns, exchanges, and cancellations

  • Returns, exchanges, and cancellations are gladly accepted by me!
  • Returns can be sent to:
Lia de Lyon Art
PO box 90166
Pittsburgh, PA
15224
  • If goods purchased arrive damaged within packaging, a refund will be provided. All sales of products are final unless the seller states otherwise after discussion with buyer.
  • Please contact me within 3 days of delivery and ship items back within 8 days of delivery
  • For cancellations, please request a cancellation within 24 hours of your purchase
  • Once an item has shipped, cancellation is no longer an option
  • The buyer is responsible for all return shipping costs
  • If the item being returned is not in its original condition, the buyer is responsible for damages and loss of value