Shipping Policy

 

Shipping Policy for Lia de Lyon Art

Processing Time

  • All orders are handcrafted by Lia de Lyon in Pittsburgh, PA, and processed within 5–8 business days.

  • During peak seasons (e.g., holidays), processing may take slightly longer due to high demand. We’ll notify you of any delays.

Shipping Methods and Fees

  • All items are shipped via USPS from Pittsburgh, PA.

  • Shipping costs are calculated at checkout based on item weight and your delivery address.

  • Orders under $20 are shipped without tracking using a postage stamp to keep costs low.

  • Orders over $20 include tracking by default. For orders under $20, you can request a tracking upgrade by emailing liadelyonart@gmail.com.

  • Shipping upgrades (e.g., Priority Mail) are available upon request. Contact us for details!

Delivery Expectations

  • Delivery times depend on USPS schedules and may vary, especially during holidays or federal holidays.

  • Once an item is marked as “delivered” by USPS, it is considered delivered. Lia de Lyon Art is not responsible for lost or stolen packages after delivery.

  • Please provide accurate and complete shipping information at checkout. Items shipped to incorrect or incomplete addresses are not guaranteed a refund.

Contact Us

  • For shipping inquiries or to request a tracking upgrade, email us at liadelyonart@gmail.com or send mail to: Lia de Lyon Art
    PO Box 90166
    Pittsburgh, PA 15224

Thank you for supporting handmade art by Lia de Lyon! Join our mailing list for updates on new products and exclusive offers.